Why wasn't my tax form accepted?

Our payment system interfaces with the IRS to validate your tax form. We have to validate your tax details with the IRS to send you payments.

While we are not tax professionals, we have noticed several common mistakes that can keep your tax form from validating. If your form isn’t validated or you are getting an error in the dashboard, check to make sure you aren’t making these common mistakes.

  1. Using the wrong Tax Identification Number (TIN)

    If you file your taxes as an individual, you may need to use your Social Security Number as your TIN, in the SSN field on your W9 form.

    If you file your taxes as a business (such as an S-Corporation), you’ll likely want to use your Employer Identification Number (EIN) as your TIN, in the EIN field.

  2. Using the wrong name/business name

    If you file taxes as a business, you may need to use your business name on line 1 of your W9 rather than a personal name.

  3. Look for "name control" on your original EIN documentation

    We've seen several instances where publishers have been assigned an alternative business name to use only on electronic tax forms. If you know you're submitting the correct EIN on your tax form, but the form comes back invalidated, look for this on your original EIN documentation:

    name_control.png

    If your document gives you a name control (usually a short series of letters), you'll need to use that in place of your full business name on your tax form. This will usually resolve the issue and your tax form will come back validated.

Note: Please talk to a tax professional if you have questions on how you should fill out your tax form.
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