Why wasn't my tax form accepted?

Our payment system interfaces with the IRS to validate your tax form. We have to validate your tax details with the IRS to send you payments.

While we are not tax professionals, we have noticed several common mistakes that can keep your tax form from validating. If your form isn’t validated or you are getting an error in the dashboard, check to make sure you aren’t making these common mistakes.

  1. Using the wrong Tax Identification Number (TIN)

    If you file your taxes as an individual, you may need to use your Social Security Number as your TIN, in the SSN field on your W9 form.

    If you file your taxes as a business (such as an S-Corporation), you’ll likely want to use your Employer Identification Number (EIN) as your TIN, in the EIN field.

  2. Using the wrong name/business name

    If you file taxes as a business, you will likely need to use your business name on line 1 of your W9 and leave line 2 blank.
Note: Please talk to a tax professional if you have questions on how you should fill out your tax form.
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